Services

Learning Peaks provides the following services to help clients develop or improve information and instruction. (If you print this page, all sections will open and print.)

  • Getting Started with Online Learning

    When getting started, clients typically engage us to do some or all of the following:

    • Determine what information and instruction is needed (so important!)
    • Assess how to use technologies to support needed information and instruction
    • Select and learn how to use authoring tools
    • Develop training plans to coordinate online, blended, and classroom-based information and instruction
    • Build prototypes
    • Construct templates
    • Design practice and assessment elements

    Our specialty is mentoring you so you gain the knowledge and skills you need to be successful. Whenever possible, we believe that helping you learn to do it yourself (with help as needed) makes the most sense and cents.

  • Analysis of Business and Individual Results

    Building information and instruction requires resources. Sometimes lots of resources. Doesn’t it make sense to determine whether information and instruction is needed first? And if needed, what additional initiatives need to be in place to make those results more likely? (Yes, it makes sense and cents.) Clients typically engage us to do some or all of the following:

    • Analyze what business results are needed and what individual results are needed to support these and determine:
      • the barriers that need to be removed
      • the information and instruction needed
      • what else needs to be in place
    • Establish what stakeholders want from information and instructional initiatives
    • Implement needed performance interventions, such as developing training or support tools

    Our specialty is mentoring you so you gain the knowledge and skills you need to positively impact your organization’s results.

  • Design and Development of Information, Instruction, and Support Tools

    We think instructional designers must exploit perception, attention, memory, and motivation strategies to reduce the amount of time that learners are on autopilot, increase the time that learners are paying attention and engaged, and improve learners’ ability to remember critical messages and perform real-life skills. (And we are frustrated that not everyone feels this way.)

    Clients typically engage us to do some or all of the following:

    • Design anti-autopilot information and instruction
    • Build online and classroom instructional content, practice elements, and assessments
    • Prototype online course elements
    • Build job aids and other performance support tools
    • Evaluate and suggest changes to existing information and instruction
    • Mentor instructional designers, instructors, trainers, faculty, subject matter experts, and writers to do all of these!

    Our specialty is using perception, attention, memory, and motivation strategies to keep learners and our clients from being on autopilot. Everything else is a waste of resources! (And it doesn’t take more resources to use these strategies.)

  • Presentations and Workshops

    We adore sharing what we do with anyone who wants to build better information and instruction. As a result, we regularly do workshops to help others:

    • Build content that gets noticed, is concise, and engaging
    • Determine what practice activities and assessments are needed
    • Select and use authoring tools
    • Build information and instruction with rapid development tools
    • Build good assessments
    • Make good use of images and media
    • Get the biggest bang for their buck!

    Our specialty is pragmatic, hands-on, highly interactive workshops. Just a few of the reasons our workshops are great: we are truly passionate about these topics, we do this work every day, ourselves, and know the ins and outs, and we care that you leave with tangible skills. Life is too short for fluff!

  • Writing and Research

    Patti is passionate about information and instruction. She thinks “written stuff” in our field should be enjoyable, easy to understand, and application-oriented. She reads the research and is involved in it herself. And she loves to put these all together. So Patti is available to work on:

    • Industry reports and guides
    • Newsletters for anyone involved in information and instruction
    • Research
    • Instructional design graphic novels (hey, a girl can dream, right?)

    Take a look at Patti’s articles and reports.