Comments for Learning Peaks http://www.learningpeaks.com Wed, 25 Jan 2012 22:18:00 +0000 hourly 1 http://wordpress.org/?v=3.2.1 Comment on On sharing and the untimely death of Terrence Wing by An old friend http://www.learningpeaks.com/resources/on-sharing-and-the-untimely-death-of-terrence-wing/#comment-263 An old friend Wed, 25 Jan 2012 22:18:00 +0000 http://www.learningpeaks.com/?p=1048#comment-263 I have known Terry since high school back on the East Coast and I have seen him grow from a hardworking young man to a well respected family man (with a wife). I am glad to have known him I have known Terry since high school back on the East Coast and I have seen him grow from a hardworking young man to a well respected family man (with a wife). I am glad to have known him

]]> Comment on New Skills, New Year by Kenisha http://www.learningpeaks.com/resources/new-skills-new-year/#comment-214 Kenisha Fri, 20 Jan 2012 04:12:10 +0000 http://www.learningpeaks.com/?p=1056#comment-214 That's the peefcrt insight in a thread like this. That’s the peefcrt insight in a thread like this.

]]> Comment on New Skills, New Year by Christopher Pappas http://www.learningpeaks.com/resources/new-skills-new-year/#comment-155 Christopher Pappas Fri, 23 Dec 2011 17:34:00 +0000 http://www.learningpeaks.com/?p=1056#comment-155 Hi Patti, Thank you very much for including eLearning Conferences 2012 (http://blog.efrontlearning.net/2011/12/elearning-conferences-2012.html) at your post! Have a wonderful day, Christopher Pappas eLearning and Internet Marketing Consultant ► http://www.facebook.com/eLearningIndustry ► Free eLearning Resources http://ow.ly/696f1 ►LinkedIn http://ow.ly/59dqL https://www.fullyfollow.me/elearning Hi Patti,

Thank you very much for including eLearning Conferences 2012 (http://blog.efrontlearning.net/2011/12/elearning-conferences-2012.html) at your post!

Have a wonderful day,
Christopher Pappas
eLearning and Internet Marketing Consultant
► http://www.facebook.com/eLearningIndustry
► Free eLearning Resources http://ow.ly/696f1
►LinkedIn http://ow.ly/59dqL
https://www.fullyfollow.me/elearning

]]> Comment on On being a doormat and having stakeholders (not) value our work by Eric Hansen http://www.learningpeaks.com/resources/on-being-a-doormat-and-having-stakeholders-not-value-our-work/#comment-40 Eric Hansen Thu, 08 Dec 2011 16:09:00 +0000 http://www.learningpeaks.com/?p=906#comment-40 On the one hand, I am glad to learn that I am not alone in feeling like I allow myself to be treated doormat. The problem is I don't think there is a simple solution. I've been seeing the same issues raised pretty much continuously since I got started doing instructional design/performance consulting over 10 years ago. (It's my third or maybe it's my fourth profession, so I am not a youngster by any means.) One reaction is to think about "firing" any client (and turn down the job and the money) who does not treat me as an intelligent professional and a partner who has a lot to contribute to the success of the project. Work only with people who get it. I haven't been able to do that yet. Has anyone had any success with an approach like that? Another reaction is that the training profession itself has a credibility problem when it comes to identifying ROI and the benefits of training. For one thing, ROI is probably the wrong term. I am pretty sure in business terms that accountants and finance officers use, training isn't an "investment" it's a cost. So, we should probably be doing a "cost-benefit analysis" -- and calling it that. I have stopped paying much attention to training ROI analyses because the claims were unrealistic and not even very well documented. I think one part of the solution will be to keep promoting the value of training and performance support (which I think is considerable) and, in addition, admitting that most money currently spent on training is wasted doing training the way it is being done now -- they way it has always been done. How many studies do we have that show 90 percent training is forgotten within 30 days. And how many billions of dollars does industry spend on training. Putting those two facts together, 90 percent of those billions of dollars are wasted. Aren't they? Train people for what the do or will do every day. Provide clear job aids for anything else. Easy to say, not easy to do -- but isn't that always the case? On the one hand, I am glad to learn that I am not alone in feeling like I allow myself to be treated doormat.

The problem is I don’t think there is a simple solution. I’ve been seeing the same issues raised pretty much continuously since I got started doing instructional design/performance consulting over 10 years ago. (It’s my third or maybe it’s my fourth profession, so I am not a youngster by any means.)

One reaction is to think about “firing” any client (and turn down the job and the money) who does not treat me as an intelligent professional and a partner who has a lot to contribute to the success of the project. Work only with people who get it. I haven’t been able to do that yet. Has anyone had any success with an approach like that?

Another reaction is that the training profession itself has a credibility problem when it comes to identifying ROI and the benefits of training. For one thing, ROI is probably the wrong term. I am pretty sure in business terms that accountants and finance officers use, training isn’t an “investment” it’s a cost. So, we should probably be doing a “cost-benefit analysis” — and calling it that. I have stopped paying much attention to training ROI analyses because the claims were unrealistic and not even very well documented.

I think one part of the solution will be to keep promoting the value of training and performance support (which I think is considerable) and, in addition, admitting that most money currently spent on training is wasted doing training the way it is being done now — they way it has always been done. How many studies do we have that show 90 percent training is forgotten within 30 days. And how many billions of dollars does industry spend on training. Putting those two facts together, 90 percent of those billions of dollars are wasted. Aren’t they?

Train people for what the do or will do every day. Provide clear job aids for anything else. Easy to say, not easy to do — but isn’t that always the case?

]]> Comment on On being a doormat and having stakeholders (not) value our work by pattishank http://www.learningpeaks.com/resources/on-being-a-doormat-and-having-stakeholders-not-value-our-work/#comment-29 pattishank Mon, 28 Nov 2011 20:42:00 +0000 http://www.learningpeaks.com/?p=906#comment-29 I do think that people think it’s faster and cheaper to throw training than to think. Except it isn’t. I do think that people think it’s faster and cheaper to throw training than to think. Except it isn’t.

]]> Comment on On being a doormat and having stakeholders (not) value our work by pattishank http://www.learningpeaks.com/resources/on-being-a-doormat-and-having-stakeholders-not-value-our-work/#comment-28 pattishank Mon, 28 Nov 2011 20:41:00 +0000 http://www.learningpeaks.com/?p=906#comment-28 Totally agree here. As an outsider, I can say no, because I really don’t think it’s fair for clients to pay me for something I know is not in their best interest. But if you’re inside, I know that many times you have to go along to get along. Totally agree here. As an outsider, I can say no, because I really don’t think it’s fair for clients to pay me for something I know is not in their best interest. But if you’re inside, I know that many times you have to go along to get along.

]]> Comment on On being a doormat and having stakeholders (not) value our work by pattishank http://www.learningpeaks.com/resources/on-being-a-doormat-and-having-stakeholders-not-value-our-work/#comment-27 pattishank Mon, 28 Nov 2011 20:39:00 +0000 http://www.learningpeaks.com/?p=906#comment-27 I really wonder how much self-promotion we could get away with. That is, I think part of the problem is that they think that we do is fairly self-evident and we tend to over complicate matters. I agree that we need to educate them but I think we need to plant ah-has somehow and not directly tell them because in this case, I think they feel like they already know. In any case, I don’t have the answers, as I’m sure is evident by my rant. I really wonder how much self-promotion we could get away with. That is, I think part of the problem is that they think that we do is fairly self-evident and we tend to over complicate matters. I agree that we need to educate them but I think we need to plant ah-has somehow and not directly tell them because in this case, I think they feel like they already know. In any case, I don’t have the answers, as I’m sure is evident by my rant.

]]> Comment on On being a doormat and having stakeholders (not) value our work by Mark Sheppard http://www.learningpeaks.com/resources/on-being-a-doormat-and-having-stakeholders-not-value-our-work/#comment-26 Mark Sheppard Mon, 28 Nov 2011 18:05:00 +0000 http://www.learningpeaks.com/?p=906#comment-26 Nothing worse than getting parachuted in on a project when you realize that the approach/scope/content is all wrong and there's precious little you can do about it. Nothing worse than getting parachuted in on a project when you realize that the approach/scope/content is all wrong and there’s precious little you can do about it.

]]> Comment on On being a doormat and having stakeholders (not) value our work by Mark Sheppard http://www.learningpeaks.com/resources/on-being-a-doormat-and-having-stakeholders-not-value-our-work/#comment-25 Mark Sheppard Mon, 28 Nov 2011 18:01:00 +0000 http://www.learningpeaks.com/?p=906#comment-25 Patti: I think part of the issue is a lack of understanding or awareness of the role of the education/L&D practitioner. I recall vividly getting pigeon-holed by a PM about a new initiative (and I had only been with this org for a couple of months at the time) and he said "Yeah, we've got some training to do on this new system and our help desk (almost 100 people) needs training. You'll be able to whip that up this week, right?" In a lot of cases, perhaps we're our own worst enemy. As practitioners we're often so eager to please and appease the stakeholders that we don't do nearly enough self-promotion - as you noted above. Granted, we're also victims of circumstance because many of the nuts & bolts practitioners learn their craft through sheer hard work as opposed to formal education. Therefore, in the eyes of the stakeholders, that isn't nearly as valuable as someone who took a more formal path to their education, etc. ADDIE is also part of the issue. I don't think we're doing enough among ourselves to explore, promote, and implement new models and approaches. Whatever change we want to effect, it's going to have to be a grass roots effort. Patti: I think part of the issue is a lack of understanding or awareness of the role of the education/L&D practitioner. I recall vividly getting pigeon-holed by a PM about a new initiative (and I had only been with this org for a couple of months at the time) and he said “Yeah, we’ve got some training to do on this new system and our help desk (almost 100 people) needs training. You’ll be able to whip that up this week, right?” In a lot of cases, perhaps we’re our own worst enemy. As practitioners we’re often so eager to please and appease the stakeholders that we don’t do nearly enough self-promotion – as you noted above. Granted, we’re also victims of circumstance because many of the nuts & bolts practitioners learn their craft through sheer hard work as opposed to formal education. Therefore, in the eyes of the stakeholders, that isn’t nearly as valuable as someone who took a more formal path to their education, etc. ADDIE is also part of the issue. I don’t think we’re doing enough among ourselves to explore, promote, and implement new models and approaches.

Whatever change we want to effect, it’s going to have to be a grass roots effort.

]]> Comment on My Top 10 Learning Tools for 2011 by Bernard http://www.learningpeaks.com/resources/my-top-10-learning-tools-for-2011/#comment-23 Bernard Mon, 07 Nov 2011 13:21:47 +0000 http://www.learningpeaks.com/?p=914#comment-23 What about the Adobe Live Cycle tools (Adobe Connect Open Sources) ? Take a Look at This Sample Site... http://bbloo.co What about the Adobe Live Cycle tools (Adobe Connect Open Sources) ?

Take a Look at This Sample Site…

http://bbloo.co

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