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We’re passionate about people, organizations, information, instruction, and results (phew!). This site explains what we do. It also contains resources to help anyone who wants to be better informed about good information, instruction, performance support, and online learning tools and technologies.
More About Us
Take a peek behind the curtain.
When it comes to building instruction, we think it often makes sense to help you do a lot of the work yourself. And it’s easier than ever to do so. We will help you learn the ropes and mentor you along the way.
When it comes to consulting, we think cookie cutter approaches don’t work (well, they might work for the consultant, but…). We want to help you gain the skills and knowledge needed to make the best decisions.
We specialize in:
- Design and Development of Information, Instruction, and Support Tools
- Presentations and Workshops
- Writing and Research
"Patti Says" Blog
Peeling the instruction onion.
Which degree will help you get ahead in eLearning? New report from Guild Research.
Between the Lines
Articles & books
Patti Shank, PhD, CPT, is an award winning author with a passion for sharing her knowledge and skills with others.
Check Out Patti's Articles & Books